About Delivery Time & Shipping Charge

Shipping and Delivery: Your Comprehensive Guide

We recognize the critical importance of transparency and clarity in all transactions. Allow us to elucidate the intricacies of our shipping process:

Shipping Cost is included: The shipping charge is seamlessly integrated into the cost of each bulk pack of products. Our diverse range—shipped from warehouses across England, Hong Kong, Taiwan, and China—ensures a global reach.

Time of Shipping is estimated: Given the varied origins of our products, the estimated delivery window spans 7 to 21 days. This duration encompasses not only transit but also customs clearance—a crucial facet of international shipping.

Shipping Address: Accuracy matters. Kindly verify that your shipping address is current and precise. While P.O. boxes suffice for most items, certain products necessitate physical addresses for successful delivery.

Navigating Shipping Time:

  * Pre-Order Insight: Before confirming payment, your quotation, invoice, or email will furnish the estimated delivery time. An order confirmation message will also outline the processing timeline.

  * Warehouse Processing: Our warehouses diligently process orders within 1 to 5 working days. Rest assured, you’ll receive a notification once your package embarks on its journey.

  * Shipment Notification: As each package sets sail, expect a detailed shipment notification. This message will provide the estimated delivery time for every parcel. Additionally, we’ll furnish the tracking number when it’s ready. Conveniently access this information in your order history.

  * Realities of Delivery: While most orders align with the estimated delivery time, external factors—flight arrangements, weather conditions—may occasionally influence the actual date. For real-time updates, consult the tracking information.

Delivery Dilemmas:

  * Undelivered Packages: If your package remains elusive, or if tracking indicates delivery without receipt, promptly contact our customer service. We’re committed to resolving any issues within 90 days of the order date.

In this intricate dance of logistics, our commitment to your satisfaction remains unwavering. Trust us to navigate the shipping, ensuring your order reaches its destination seamlessly.